1. Commitment to Privacy

EIS complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

EIS may collect personal and business information including:

• Contact details

• Project requirements

• Access and site information

• Network or system configurations

• Payment and billing information

• Technical data generated through monitoring tools

• Website usage and analytics data

3. How Information Is Used

EIS may use information to:

• Deliver Services

• Manage ongoing support agreements

• Prepare engineering or compliance documentation

• Communicate updates, maintenance reminders, or operational notifications

• Improve service performance

• Comply with safety, legal, or regulatory requirements

4. Disclosure of Information

We may share information with:

• Subcontractors

• Manufacturers or suppliers

• IT, data hosting, or cybersecurity vendors

• Regulatory authorities where required

• Emergency services in urgent situations

EIS does not sell personal information.

5. Data Security

EIS employs:

• Encrypted systems

• Access controls

• Secure data environments

• Cybersecurity oversight

• Staff confidentiality requirements

However, no digital system can guarantee complete security.

6. Access & Correction

You may request access to or correction of your information by contacting:

Email: info@eistechnologies.com.au
Phone: 1300 959 544
Address: Level 1, 470 St Pauls Ter, Fortitude Valley, QLD, 4006

7. Cookies & Website Tracking

Our website may use cookies and analytics tools. Users may disable cookies but some features may not function as intended.

8. Changes to the Privacy Policy

EIS may update this document from time to time, with the latest version posted on our website.